Before travelling

Luggage Tips

When preparing to travel, pay attention to the luggage limits of each airline and the rules and safety tips for checked and hand luggage.

 

Checked Luggage

On domestic flights, luggage limit (regardless of the number of pieces) is up to 23kg. On international flights, luggage may be considered by parts (2 of 32 kg max., for example) or weight, which varies according to the route, class, etc.

For all the details about luggage, as well as rates and limits of excess luggage, contact your airline directly.

 

Hand Luggage

Domestic passengers have the right to board a hand luggage where the sum of their measures do not exceed 115cm (height + length + width) and its weight is of a maximum of 5kg.

Note: Computers, cameras and shoulder bags, cannot be included in the limit. If in doubt, consult an employee of your Airline.

For more details on international flights, talk to your airline

 

PROHIBITTED

On all flights, it is strictly forbidden to transport sharp objects such as knives, box cutters, scissors, knives etc. In addition, for international flights, the transport of the following is restricted:

  • Liquids, gels and pastes must be carried in transparent containers containing up to 100 ml.
  • Perfumes, drinks and other liquids purchased in duty free must be packed in a sealed bag and accompanied by invoices on the day of the flight. This does not guarantee acceptance of the sealed package by other countries.
  • Medicines only by prescription and presentation of prescription at the time of X-ray inspection.
  • Products for babies foodd and special liquids (soups, syrups, serum etc.), only in the amount to be used throughout the course of the trip (including stopovers and connections. Parents should be accompanied by the child and show the food in the X-ray inspection.

All luggage rules and safety inspections can be found here [in Portuguese].

 

WARNING | The transport of animal products or livestock is permitted by authorization of the Ministry of Agriculture, Livestock and Supply (MAP). Check the rules for export [in Portuguese] or import [in Portuguese]. 

See also the Passenger Guide [in Portuguese] or contact your airline for more details.

 

Missing Luggage

For information about missing luggage, contact your Airline at the time of landing or through the telephone numbers below.

American Airlines: +55 (61) 3364 9474

Avianca Brasil: +55 (61) 3364 9378

Azul Linhas Aéreas Brasileiras: +55 (61) 3364 9963

Copa Airlines: +55 (61) 3364 9910

GOL Linhas Aéreas Inteligentes: +55 (61) 3364 9243

LATAM Airlines: +55(61) 3364 9729 / 9739

TAP Portugal: +55 (61) 3364 9125

American Airlines: +55 (61) 3364 9474

Avianca Brasil: +55 (61) 3364 9378

Azul Linhas Aéreas Brasileiras: +55 (61) 3364 9963

Copa Airlines: +55 (61) 3364 9910

GOL Linhas Aéreas Inteligentes: +55 (61) 3364 9243

LATAM Airlines: +55(61) 3364 9729 / 9739

TAP Portugal: +55 (61) 3364 9125

American Airlines: +55 (61) 3364 9474

Avianca Brasil: +55 (61) 3364 9378

Azul Linhas Aéreas Brasileiras: +55 (61) 3364 9963

Copa Airlines: +55 (61) 3364 9910

GOL Linhas Aéreas Inteligentes: +55 (61) 3364 9243

LATAM Airlines: +55(61) 3364 9729 / 9739

TAP Portugal: +55 (61) 3364 9125